Participants Summary:
Total 14 professionals participated in operations excellence course and 26 in quality excellence course. In 2018. Distribution of participants for Operations Excellence Course across different categories is shown in charts below:
(Distribution of participants for 2018 Operations Excellence Course)
Distribution of participants for Quality Excellence Course across different categories is shown in charts below:
(Distribution of participants for 2018 Quality Excellence Course)
Program Outcomes:
The course evaluation survey conducted at the end of the both programs showed that the industry participants rated all aspects of the courses highly with an average score of four or higher (out of five). Scores given by participants across different topics for both courses are as shown in following graphs:
(Score ratings given by participants for 2018 Operations Excellence Course)
(Score ratings given by participants for 2018 Quality Excellence Course)
Lastly, the numerical evaluation scores were also supported by the positive open-ended comments which suggested that the both continuing education programs were well received by the industry participants.